Frequently Asked Questions
1. Is your jewellery made of pure 925 sterling silver?
Yes. All our jewellery is crafted using certified 925 sterling silver, ensuring durability, shine, and long-lasting quality.
2. Will silver jewellery tarnish over time?
Sterling silver can naturally tarnish when exposed to air and moisture. This is normal and can be easily cleaned with a silver polishing cloth.
3. Is your jewellery safe for sensitive skin?
Yes. Our pieces are nickel-free and safe for most sensitive skin types.
4. Do you offer COD (Cash on Delivery)?
Yes, Cash on Delivery is available across most serviceable pin codes in India.
5. How long does shipping take?
Orders are usually delivered within 3–7 business days depending on your location.
6. Do you offer returns or exchanges?
Yes. We offer easy returns and exchanges within 7 days of delivery, provided the product is unused and in original packaging.
7. How should I store my silver jewellery?
Store your jewellery in an airtight pouch or box. Avoid direct contact with water, perfume, and chemicals to maintain shine.
8. Do you provide authenticity certificates?
Yes. Every 925 sterling silver product comes with a purity stamp and authenticity assurance.
9. Can I gift your jewellery?
Absolutely. All orders are delivered in premium gift-ready packaging, perfect for special occasions.
10. How can I contact customer support?
You can reach us via email or WhatsApp mentioned in the contact section. Our team responds within 24 hours.
